1. How can I access the Credit Exchange Store?

- You can find the entrance to the Credit Exchange Store on the Webshop main interface, located on the left of the page. Simply click on the tag to access the Credit Exchange Store.

2. What can I get from the Credit Exchange Store?

- The Credit Exchange Store offers a variety of in-game items. You can use your Credit to make an exchange for them.

3. How do I earn credits?

- You can earn credits through ALL WEBSHOP PURCHASE & PURCHASE IN WEB END!!! Including FP and any possible webshop purchases in the future. In short, if your purchase goes through Xsolla, you'll get credits. Please note that you do not get credits from iOS and Facebook in-game purchases. The following is the correspondence between purchases and credits：

FP	4.75$	500
	9.5$	1000
	19$	2000
	28.5$	3000
	42.5$	4500
	85.5$	9000
	190$	20000
	475$	50000

4. Do credits expire?

- Generally, credits do not have an expiration date, and you can use them at any time to exchange for items.

5. How many times can I exchange the same item?

- Most items in the Credit Exchange Store have a purchase limit. Once you've reached this limit, you won't be able to exchange for the same item again. Plan your exchanges accordingly.

6. Is it possible to refund exchanged items or credits?

- Typically, once an exchange is completed, items or credits cannot be refunded. Please consider your choices carefully before confirming an exchange.

7. Will the items in the Credit Exchange Store be updated regularly?

- The Special page does not update while the Common page usually updates once a month. Game development teams also might update the items in the Credit Exchange Store regularly to provide players with new choices and rewards. Stay tuned for updates through in-game notifications.

8. Can I get FP in the Credit Exchange Store?

- The items offered in the Credit Exchange Store are limited to in-game items and resources.

9. How can I check my current credit balance?

- It's written on any Webshop page after your Army Code. You'll need to log in to check.

Please note that the specific operations and rules of the Credit Exchange Store may vary depending on the game version and updates, so it's recommended to consult the game's relevant help and guides for the latest information. If you have specific questions or concerns about the Credit Exchange Store, feel free to contact our customer support, and we will do our best to assist you.